Managed Services
Managed Services
Service Desk
Service Desk
Cloud
Cloud
Security
Security
Mobility
Mobility
NG2 Managed IT Services
NG2 is a leading provider of managed IT services, delivering the most innovative and efficient solutions for all of your organization’s IT needs. By outsourcing your IT operations to NG2’s experienced in-house staff, you not only remove unnecessary risk, cost and inefficiencies, but you guarantee IT success due to NG2’s outstanding 24/7 monitoring, management, and issue resolution for all information technology systems within your business.
Case Studies
Nystrom Building Products
Nystrom Building Products used to manage their IT systems with one internal IT employee. That person was responsible for doing everything from IT planning, budgeting, purchasing, implementing a variety of technologies as well as being responsive to end user requests for help. Supporting the IT systems with one person was very challenging. It is a lose lose proposition (bad for the company and the employee.)
Compass Professional Health Services
Compass Professional Health Services had outsourced end user support to an organization that could not respond fast enough. Requests for support lasted days and end user satisfaction was very low. It could take days before someone could be dispatched to go onsite for issues that could not be solved remotely.
Hearing Components
Hearing Components is a rapidly growing manufacturer that had outgrown their current IT systems and provider. Several of their systems were outdated and couldn’t keep up with the growth of the business. The company had outgrown their space and was going to move the office away from the manufacturing space and needed their systems redesigned to accommodate remote workforce. They also needed a new phone system.
Success Stories
Why NG2?
When it comes to managed IT solutions, working with NG2 isn’t like working with other companies. We treat all clients as partners, working together to create an IT plan that addresses each organization’s unique business needs.
Through this approach, we’re able to leverage the strengths of your internal people and combine NG2’s proprietary processes and technologies, to help you grow your business. From there, we remain partners throughout the entire relationship – once you engage with us, we don’t outsource the work. Everything stays right here in the US with our domestic service team. Ensuring success at every turn.
Our Support is Fast, Reliable and Always on Call
by phone, email and chat
Average response time is 30 seconds or less
Tickets are resolved within 1 business day
of our customers rate their service as Highly Satisfied (one year average)
What Our Customers Say
I wanted you to know personally how pleased I was with the Server Migration Project that Dan Zabinski led for us. While I had been pleased with his earlier work, I was skeptical that someone so young could handle/have enough experience to manage such a large/critical job. He laid out a plan, kept me and my key people informed throughout and effectively worked through the punch list issues at the end. Dan and the rest of the NG2 team exceed my expectations the on the execution of the project.
